Help
Questions
The things people ask most. Anything else, email us — a person reads it.
Start here
Small runs mean small problems. Ask, and we'll sort it out.
Everything else
04 answers
01How long does shipping take?
Orders leave London, Ontario within two business days. Canada Post usually takes another two to five days depending where you are.
02Can I return something?
Yes — email us within 30 days and we'll sort it out. It needs to be unworn with the tags still on.
03What size should I get?
Everything is cut boxy. If you're between sizes and want it closer to the body, size down. Measurements are on each product page.
04Will you restock something that sold out?
Sometimes. Restocks are the exception rather than the plan, but enough people asking does change our minds.
Tall photo
Still stuck?
Email us and we'll get back to you within a day or so.
hello@vivase.shopLondon, Ontario — answered by the person who packed it.